Departments Section Opener


	Case Challenge Dolphine Oda, BDS, MSc The case challenge in this issue focuses on a pathological condition in the form of a paranasal mass in a newborn child. Review the case summary, select additional diagnostic information presented in the case and then make a diagnosis.
	Travel and Your Health Traveling to exotic places in the future? If you are planning to travel by commercial airlines here is some information that may be of interest to you.
	Enhancing Telephone Communication in the Dental Office Mark E. Jensen, MS, DDS, PhD Answering the telephone is a critical form of communication with patients. This article presents suggestions for proper telephone etiquette designed to enhance communication with callers. Treatment Notes: An Essential Element in Risk Management The dental record is an essential tool in the management of patient care and a fundamental piece of evidence in malpractice claims against dental practitioners. This article presents a simple strategy for writing thorough treatment progress notes.
	Internet Resources for Dentistry: Utilization of the Internet to Support Professional Growth, Decision Making, and Patient Care Gary F. Guest, DDS This paper presents issues related to the use of the Internet. It provides information on the use of search engines to find resources on the Internet and descriptions of some available resources of interest to those involved in oral healthcare.