References

  1. Baldone JC. Proper telephone technique for the dental office. Bull Acad Gen Dent 1965; Sept 37-40.

  2. Bonner P. Internal marketing of the dental practice. Dent Clin North Am 1988; 32: 47-58 1988;32: 47-58.

  3. de S. Georges J. Answering the call to success. Dent Pract Manage 1995;20: 22.

  4. Eckersley-Johnson AL, ed. Webster's secretarial handbook. Second Edition. Springfield, Mass: Merriam- Webster Inc., 1983:24-28.
Formatted Version

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