

The Four Behavioral Styles
Through close observation, the dimensions of behavior of others can be identified. This awareness provides an insight to greatly enhancing relationships with them. By combining the assertive behavior with the responsive behavior, the behavioral style becomes evident (Figure 2).2 The four behavioral styles are as follows:
Figure 2. Social Style Model: This model represents the assertive and responsive dimensions of behavior as well as the four social styles.
The analytical style is "ask assertive" and
tends to control emotions. This style is restrained in communication. The voice is often
subdued, frequently monotone. The focus is on tasks. They have great interest for, and
appreciation of, facts and data. The analytical style is reserved in the pace of speech,
speaking more slowly and offering fewer statements. Their body language is more controlled and
reserved. They may "clam up" with those who are overly aggressive or emotional.
The driving style is "tell assertive" and
tends to control emotions but tends to make more statements. They speak fast and are very
direct. Though they don't often use a wide range of vocal tone or inflection, they often speak
louder than those of other styles. The driving style tends to focus on results and
outcomes. They may become impatient with those who take too long to make decisions or those
who are overly emotional. The amiable style is "ask assertive" and tends
to display emotions. They speak more slowly and thoughtfully, use variety in their vocal tone,
and they're very sensitive to the needs or reactions of others. The amiable style is the most
concerned with relationships and can become upset if there is discord in the office. They can
lose sight of practicality if overwhelmed with emotional issues or relationship problems.
The expressive style is "tell assertive" and tends to display emotions. Individuals of the expressive behavioral type tend to make more statements. They speak faster, use more variety in their vocal tone, and they're frequently very animated in conversation. The expressive style tends to focus on issues with people, and they often use stories in making their points. They are often highly spontaneous and can generate high-energy and creative ideas for the practice. Follow-through, however, can be a challenge for these folks. |
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