

Before reading any further, refer back to the top of page 2. Can you identify the styles represented in the three examples given at the beginning of this article? Ability to "read" the behaviors will indicate you're on your way to making good use of this powerful system.
When it comes to gaining endorsement of all the different individuals you come in contact with daily, remember the power of being versatile. Don't expect patients to adjust to the team, the team must adjust to the patient. In the words of Mae West, "It's not what you do, it's how you do it. It's not what you say, it's how you say it. And it's how you look as you do it and you say it!"
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