The Journal of Contemporary Dental Practice

Register      Login

SEARCH WITHIN CONTENT

FIND ARTICLE

Volume / Issue

Online First

Archive
Volume  25 (2024)
Volume  24 (2023)
Volume  23 (2022)
Volume  22 (2021)
Volume  21 (2020)
Volume  20 (2019)
Volume  19 (2018)
Volume  18 (2017)
Volume  17 (2016)
Volume  16 (2015)
Volume  15 (2014)
Volume  14 (2013)
Volume  13 (2012)
Volume  12 (2011)
Volume  11 (2010)
Volume  10 (2009)
Volume  9 (2008)
Volume  8 (2007)
Volume  7 (2006)
Volume  6 (2005)
Volume  5 (2004)
Volume  4 (2003)
Volume  3 (2002)
Volume  2 (2001)
Volume  1 (1999)
Related articles

VOLUME 1 , ISSUE 2 ( Winter Issue, 1999 ) > List of Articles

RESEARCH ARTICLE

Outcomes Assessment Survey to Determine Patient Satisfaction

Mary Ann Haisch

Citation Information : Haisch MA. Outcomes Assessment Survey to Determine Patient Satisfaction. J Contemp Dent Pract 1999; 1 (2):20-25.

DOI: 10.5005/jcdp-1-2-20

License: CC BY-NC 3.0

Published Online: 01-08-2004

Copyright Statement:  Copyright © 2000; The Author(s).


Abstract

The dental healthcare marketplace is consumer driven. The astute practice manager monitors the effectiveness of patient care in terms of both the actual dental service rendered and the process used to deliver the service. One mechanism that can be helpful is the use of a patient satisfaction survey to determine the status of the relationship between the dental practice and patient's of record. This article presents a perspective on the importance of patient feedback as well as a sample survey form that may be useful to the practicing dental professional.

PDF Share
  1. Dental visit satisfaction in a group of adults aged 50 years and over. J Behav Med 1992 Aug;15(4):415-427.
  2. Factors influencing patient loyalty to dentist and dental practice. Br Dent J 1997 Nov 22;183(10):365-70.
  3. al., Developing a measure of patient perceptions of shortterm outcomes of third molar surgery. J Oral Maxillofac Surg 1996 Dec;54(12):1402-8.
PDF Share
PDF Share

© Jaypee Brothers Medical Publishers (P) LTD.