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VOLUME 2 , ISSUE 2 ( Spring Issue, 2001 ) > List of Articles

RESEARCH ARTICLE

E-mail: A New Management Parameter

James Day

Citation Information : Day J. E-mail: A New Management Parameter. J Contemp Dent Pract 2001; 2 (2):36-41.

DOI: 10.5005/jcdp-2-2-36

License: CC BY-NC 3.0

Published Online: 01-02-2005

Copyright Statement:  Copyright © 2001; The Author(s).


Abstract

E-mail is an increasingly common way to share information within business communities and the general population. This technology can significantly affect the process of and expectations for communications between the clinician and the patient. The unique characteristics and attributes of computer-based communications can ultimately enhance outcomes for patient well-being if the clinician is informed, proactive, and avoids certain potential pitfalls related to the technology and its inclusion within the pattern of care.

In this article the author considers the impact of E-mail on personal and professional life and includes ideas the reader may find of value in managing and orchestrating this new dimension for communications.

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  1. Social Studies Class Finds How Far E-mail Travels, New York Times, Feb. 22, 2001.
  2. http://seattletimes.nwsource.com/cgibin/WebObjects/SeattleTimes.woa/wa/gotoArticle?zsection_id=268454832&text_only=0&slug=ptinbo18&document_id=134268010, accessed 2.24.2001.
  3. Digital doctoring—opportunities and challenges in electronic patient-physician communication. JAMA. 1998 Oct 21;280(15):1361-2. No abstract available.
  4. The origin, content, and workload of e-mail consultations. JAMA. 1998 Oct 21;280(15):1321-4.
  5. Efficient Ways to Manage E-mail, Seattle Times, October 29,2000.
  6. , Privacy and Personal Health Data in Cyberspace, J Contemp Dent Pract, Winter, 2001, http://www.thejcdp.com , accessed 2.24.2001.
  7. L. 104-191, 42 USC 1320.
  8. Online without a Net, Physician-patient communication by electronic mail, American Journal of Law and Medicine, Summer-Fall 1999, p. 267.
  9. On call and online: sociohistorical, legal, and ethical implications of e-mail for the patient-physician relationship. JAMA. 1998 Oct 21;280(15):1353-9.
  10. L. No. 99-508, 100 Stat.1848 (1986).
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